Services SmokApp
We accompany you throughout the process. From implementation to ongoing support, we are with you every step of the way.
Implementation in 4 Steps
We accompany you throughout the SmokApp adoption process
Analysis
We assess your club's specific needs
Setup
We customize the software to your needs
Training
We train your entire team
Follow-up
Ongoing support and optimization
Premium Technical Support
Priority support available Monday to Sunday from 9:00 AM to 9:00 PM
Always by your side
Priority support service with multiple channels to ensure the best care for your club.
Multi-channel support
Email, phone, WhatsApp and video call
Guaranteed response
Maximum 2 hours during business hours
24/7 Emergency
For critical incidents
Phone
Direct calls
Instant chat
Video call
Visual support
Custom configuration
Professional Implementation
We train your entire team with a risk reduction and resource optimization approach. We configure the software to your needs and import data from your previous system.
SMS Campaigns
Contact our team to learn how to reach your members effectively. We design personalized campaigns to maximize engagement.
Direct communication
Cannabis Club Map
Exclusive service for SmokApp customers. Increase your club's visibility and attract potential new members by appearing on our interactive map.
Referral Program
Recommend SmokApp to other clubs and earn between €49 and €159 for each successful referral. The reward depends on the plan and payment method chosen by the club, and is paid after the second month of subscription.
€49 - €159
Based on plan and payment method
Frequently Asked Questions
Everything you need to know about our services
How long does implementation take?
The complete implementation process, including setup and training, typically takes 1-2 weeks depending on the club's complexity.
What does technical support include?
Our technical support includes multi-channel assistance (email, phone, WhatsApp), guaranteed response time and 24/7 emergency support for critical incidents.
How is training conducted?
We offer both in-person and online training for your entire team, with sessions customized to your club's specific needs.
Can I migrate my current data?
Yes, our technical team handles the complete data migration from your current system to SmokApp, ensuring data integrity.
Transform your club management
Discover how SmokApp can help you optimize your operations and improve your members' experience.